Unit seems good, though obviously this is early stages for a fridge freezer. The order process was distictly average, and though the price of the machine was competitive, the various exclusions in the delivery of the new and recovery of the old meant that the extras made a big difference. The bit which was really great was the efficiency and effectiveness of the delivery team. It was snowing furiously when they arrived, but they exchanged the new for the old (very large and heavy) fridge freezer in only a few minutes, took away all the packaging and did it in a enthusiastic manner!